Access4 Acquires Channel UC to Scale Capabilities in Cloud Communications

BayCom Installs Access4’s Telephony System at Kawerau District Council To Boost Connectivity, Improve Service Levels And Reduce Operational Costs

Cicom Transforms UC Technology Stack with Access4

Access4 Honours 2023 ANZ Partners of the Year at Inaugural Partner Summit in Port Douglas

Access4 and Dicker Data Announce New Distribution Agreement

Access4 Launches New Simultaneous Calling Product to Enable Channel Partners to Reach More Customers Than Ever Before

Access4 renews agreement with CommsPlus Distribution

Access4, the unified communication-as-a-service (UCaaS) provider, has announced that it has renewed its multi-year distribution agreement with CommsPlus Distribution for three more years.

Initially signed on as an Access4 distributor in 2018, CommsPlus Distribution currently provides the Access4 unified cloud communications and collaboration solution through SASBOSS to over 35 partners nationwide. This includes its own Plant Communications business, which consults, supplies and supports best-in-class unified communications solutions to other IT resellers through an agency model.

Access4 Launches New SMS Service

The new Access4 SMS service enables partners to provide customers with SMS capability to improve business communications, better engage contacts, and setup automated workflows with direct message notifications.

Access4 Acquires Novum Networks To Reinforce Leadership in MSP Channel Voice and Unified Communications

Melbourne-based Unified Communication-as-a-Service provider, Access4, has today announced the acquisition of Perth headquartered BroadWorks provider, Novum Networks.
The acquisition will result in the consolidation of Novum’s network and platform into Access4’s industry leading Voice and UC environment headlined by its internally developed OSS/BSS platform, SASBOSS™.

Access4 enhances SASBOSS™ platform with new Call Analytics

Customer experience insights delivered via in-depth call journey and sentiment analysis with live call management for improved team productivity

Access4 Announce Strategic Global Partnership With UJET

Access4, the leader in SaaS Unified Communication solutions for MSPs, today announced a strategic partnership with UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact centre provider. Under the terms of the partnership, Access4 will now be able to offer UJET’s cloud contact centre solutions to further assist Australian innovative businesses in unifying and enhancing the customer experience to meet the needs of the modern consumer. 

Seven trends on your radar in 2022

After a year marred by disruption and uncertainty, Australian businesses in 2022 are now turning their attention to what the next 12 months has in store. When it comes to technology, 2022 promises to be a period of significant change. Some trends that emerged during the past year will continue to evolve while new ones will be added to the mix.