Service call centre

Activate a call centre solution to suit your business with a range of licenses. From basic call centres for front of house and service desks to premium omni channel solutions with multiple call queues.

  • Check employee presence and transfer calls with ease.
  • Simple interface for call centre agents to see calls in queue, triage and escalate to supervisors where necessary.
  • Offer greater visibility to team leaders with the supervisor client, featuring live call insights and reporting.
Contact Centre

No installation or onsite configuration. Use all on devices. White label solutions available.


Automated greetings and custom hold music for your customers.


Connect to multiple call centres, queue up to 525 calls.


Gain data driven call insights with live supervisor dashboards.

Our multi-channel solutions provide unified support to customers through channels like phone, email, chat, social media, and more.


Change the way you work

Case Studies

Our clients love the speed of implementation, platform flexibility and ease of user adoption. Access4 empowers us to achieve highly successful outcomes every time.

Bill Grey – Business Development Manager, Prosum


Cloud contact centre solution