A Modern Cloud Phone System for Your Customers
We’ve been introducing our latest product to our partner community over the past few months and are proud to now share it with the wider MSP market. We’ve developed a sought-after simultaneous calls solution called UC Xpress! UC Xpress is a Cloud-hosted telephony solution with all the features and benefits of a modern Cloud phone system built for today’s hybrid working environments, where your customers pay based on calling capacity and phone lines regardless of how many end users they have.
This new pricing structure, based on simultaneous calls, means that businesses that put off upgrading their legacy on-premise phone system due to the per-user per-month subscription models of most modern phone systems, can now upgrade with confidence. They get peace of mind knowing they have the flexibility to add or remove users without impacting what they pay for UC Xpress (unless your usage changes).
Further, if you’re a business with a low number of calls but a relatively higher number of users or devices, then a per-simultaneous call model may be a better fit for you. Read on to find out why simultaneous calling and UC Xpress may be perfect for you.
Benefits for your customers
Simultaneous calling simply means your customers only pay for the maximum number of phone lines that they’ll need at any one time, regardless of how many users or devices they have. This also means that in peak seasons, such as in the hospitality or hotel industries, they can scale up and down the number of phone lines they pay for based on customer demand. It’s a much more cost-effective payment structure if your customers’ business has numerous phones but a low call volume.
UC Xpress is built on carrier grade infrastructure, and hosted by local Australian-based voice and telephony engineers at Access4. Your customers will enjoy peace of mind knowing that the security of their phone system is fully managed by market leaders in voice and unified communications, and protected with a secure, multi-tenanted solution that’s built on a robust infrastructure that provides redundancy of network.
The hidden fees and high overheads of other voice vendors can drain precious resources from small businesses. With a monthly streamlined fee structure to suit your customers needs, they will only pay for the calling capacity they need, regardless of how many users or devices they have.
Your customers won’t pay for more capacity than they need! With UC Xpress, they can scale up during peak business periods (i.e. the holiday season) and scale down during quiet times. Scaling of lines and usage can be done at a moment’s notice, simply get in touch with us and we can show you how to set it up for your customer in almost no time at all.
You can read more about UC Xpress here.
There are two immediate scenarios where UC Xpress has an ideal fit:
1. Businesses with ageing and unsupported PBX systems who should have moved to a hosted voice setup, but have delayed doing so due to the costs associated with other solutions. For these businesses, UC Xpress provides:
- Cost effective calling with a familiar pricing structure (systems with lines and usage);
- A supported phone system built for remote workers, removing the risks of ageing phone systems; and
- Flexibility to increase or decrease the number of users as business needs change.
2. The second scenario is for businesses that have a high number of phones but very low call usage. UC Xpress provides:
- A cost-effective option that scales with current calling profile and offers unlimited users;
- Lower overall phone system costs where there are a high number of endpoints; and
- Flexibility to add lines or other solutions as business needs change.
There are many telephony systems out there that require the maintenance of extensive, on-premise infrastructure and inflexible payment solutions that are not beneficial to your business operations, or your customers’ bottom line.
By upgrading your customers’ telephony to a hosted, cloud based solution such as UC Xpress, you relinquish responsibility for dealing with cybersecurity crisis, maintenance and the other practical behind-the-scenes tasks usually involved in commercial communications because UC Xpress is built on a secure, multi-tenanted platform that is fully managed by us.
If you can already think of some customers that could benefit from UC Xpress, or you just want to learn more, you can download some resources (or book a time with our team) here.
Access4
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Jul 05, 2023
