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Across Australia and New Zealand, Managed Service Providers (MSPs) are constantly on the hunt for new sources of revenue. One good option is to add Unified Communications as a Service (UCaaS) to the solution mix.
Unified Communications is a portfolio of technologies covering voice, video, chat, instant messaging and presence. All are combined into a single, web-based platform, that is offered to customers ‘as a service’.
Users are able to take advantage of a UCaaS platform regardless of their physical location and the type of device they have available. It can be anything from a smartphone or tablet to a laptop or desktop PC.
A UCaaS platform can be used both for internal communications between staff members as well as external calls to clients and partners. It’s particularly important in a COVID-19 world with many staff working remotely for the foreseeable future. A platform can provide them with all the features and capabilities they use when in the office.
UCaaS will also be relevant beyond COVID. It can underpin better workforce flexibility and ensure businesses are prepared to deal with any other big-scale disruptive events that might happen in the future.
What’s in it for an MSP?
There are key reasons why you should add UCaaS to the range of products you are currently delivering to clients. These reasons include:
How Access4 can help
We are well placed to help you take advantage of the huge potential UCaaS has to offer. Access4 has deep technical knowledge and the expertise to help you deliver the platform to your clients.
Because we only deal with the channel, we can become your UCaaS partner rather than a competitor. We can deliver valuable testimonials as well as marketing support and ideas.
Consider how UCaaS can augment your current business offerings and deliver significant benefits to your clients. For more information on working with Access4, register your interest here and we will contact you shortly.
Our partners onboard in one day and once set up can provision within the hour. Equip your business with unified communications and start growing your recurring profit pool.