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Are you still dealing with a multitude of legacy voice and telephony systems that hinder you from delivering cutting-edge services to your clients?
As former MSP owners ourselves, we know how frustrating it can be to manage customer voice solutions through a dizzying array of telco providers, digital solutions, software applications and calling tools. This model is outdated and a thing of the past.
There are several commercial benefits to be realised when migrating all of your voice requirements to Access4’s unified communications platform, and there’s a lot more to be gained than just increased cash on the bottom line.
One of the most significant financial benefits of Access4’s UCaaS platform is the reduction in capital expenditures. Contrary to legacy systems that require substantial investments in hardware, software, licences and maintenance, Access4 wraps this all into one platform and puts it on an easy subscription model thus reducing cost and complexity.
When embracing Access4, MSPs benefit from reduced costs, sign-on bonuses and incentives that increase the transaction value per customer. Overall this will lead to a higher percentage of profit margin and, thus, increase the average revenue per client. Additionally, the Access4 migration team will fast-track your onboarding to ensure a seamless, and swift, transition.
By integrating various communication tools, such as voice and video conferencing, instant messaging and collaboration, onto Access4’s platform, MSPs are able to offer their clients a comprehensive suite of services to cater for various communication needs. As a result, they can strengthen existing customer relationships and attract new customers.
In today’s fast-paced economy, MSPs are demanding more from their technology suppliers and require increasing digital flexibility and workplace collaboration. With their current business model, MSPs may struggle to meet these demands due to limited team members, legacy technology and scalability issues. With Access4, we offer an as-a-service cloud-based communication system, paired with an onshore ANZ-based voice engineering team that provides technical expertise. This reduces the need for more people, more technology and more complexity – therefore allowing your voice solution offering to scale.
We know how precious each client is to our MSP partners. Therefore, we put in extra care and diligence, through proven methodologies and robust support, to ensure your customers transition seamlessly over to the Access4 platform. Our approach ensures minimal disruption and is hassle free for your customer. And even more? We have the fastest porting times in the industry, so we’ll be able to get your customers up and running as fast as possible.
Unlike some of our industry competitors, Access4’s UCaaS solution has a strong focus on built-in resiliency and security and is built on carrier grade infrastructure that is hosted by local ANZ-based voice and telephony engineers. By migrating to Access4 your customers will enjoy peace of mind that the security of their phone system is fully managed by market leaders in voice and unified communications, and protected with a secure, multi-tenanted solution built on a robust infrastructure that provides redundancy of network.
By embracing Access4, you can future-proof your MSP operation through voice services, enhance client satisfaction, and remain at the forefront of the IT services industry.
Access4 offers feature-rich, modular products to enhance every area of your customer’s business, including various communication tools, such as voice, video, and messaging, as well as great collaboration applications – all on one platform to save you time and money.
Want some proof? We have one of the highest partner NPS scores in UCaaS history, and we’re proud to share it. We also have numerous partner case studies, from MSPs all over Australia and New Zealand, who are like you and looking to benefit from Access4.
To discuss more, especially to learn some of the migration sweeteners we have in mind, and to learn how you can benefit from Access4, contact Ben Kelly today!
The migration schedule will be developed based on your requirements and the customer outcomes you wish to achieve. It is also dependent on the number of subscribers and services that are to be migrated. Our team of technical experts and solution consultants will work with you to agree on the best migration plan and schedule which aligns with your expectations and requirements around customer experience.
At Access4 we have built our Australian and New Zealand-based team, and platform, in a way that ensures we do most of the work for you, this means you don’t need to hire more staff to migrate to our platform. We work alongside your technical resources to enable them to seamlessly support your customers during the migration with minimal hassle or change to normal processes.
Access4 partners enjoy the benefit of significant discounts and rebates, maximising your recurring profit margin for your business. Additionally, there is a reduction in the total cost of ownership achieved through a better utilisation of existing resources, meaning, you do not need to hire additional full time labour due to the ease of use and leverage you gain from the Access4 platform and engineering team. More specific discount and rebate information is provided upon request. Just reach out to Ben Kelly for more info!
We support our partners with migrations by delivering little to no disruption to your end customers. We understand how precious your customer relationships are, so we recommend working with our team to plan the transition at the best time for your customer, as well as providing templated notifications to inform your customers when required. Our local project managers and technicians will support the migration with proven methodologies that ensure a hassle free experience.
Our migrations are built to be conducted quickly in order to minimise impact to customer environments. If there is scheduled downtime, we will plan it in advance and communicate it with you and your team.
Extremely secure. Access4’s UCaaS solution has a strong focus on built-in resiliency and security and is built on carrier grade infrastructure and hosted in a secure, multi-tenanted system with redundancy of network. This coupled with expert, local Australian and New Zealand based voice and telephony engineers, means you are well positioned to provide voice continuity and reliability to your customers.
Costs are kept to a minimum due to the expert engineering project resources provided by Access4. We take a lot of the heavy lifting away from MSPs so you can focus on what you do best. We offer free porting, rebates and incentives to ensure a positive experience, as well as commercial return from the outset and into the long term for the MSP.
In most cases, hardware is not required. We determine this on a case by case basis.
Access4 offers its MSP community a dedicated porting team, with the fastest porting times in the industry, ensuring your customers are migrated as quickly as possible. Our FastPort solution provides customers with a single 1800 number to manage redirections during service migration and connects customers prior to the completion of the port. Once porting is complete, the service transitions automatically, resulting in a seamless customer experience.
Our partners onboard in one day and once set up can provision within the hour. Equip your business with unified communications and start growing your recurring profit pool.