In this session, we will be taking a deep dive into iCall Suite, powered by Tollring. We will demonstrate the iCall Suite call reporting function which gains insights into every call, understand the customer experience, identify issues, and boost team performance.

The other topics covered in this session will be:

• Product update: SASBOSS™ is getting a major makeover, and new changes are rolling out over the next few months. The first new feature coming your way is an exciting improvement we have made to the SASBOSS™ homepage. Introducing Widgets!
• Webex update
• SASBOSS™: tips and tricks

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