Powerful tools to run your business remotely
Keep your number and set up in hours – the world of unified communications gives you access to:
- Carrier grade cloud voice and collaboration tools with no lock in contracts and included calls across Australia and New Zealand.
- Reliable digital conferencing via our standalone app or with a seamless integration to Microsoft Teams and Office 365 apps.
- No additional charges for hunt groups, call centre functionality and licensing, IVR and handset configuration.
Make every experience count
Customer experience to the front
Intuitive tools and features to deliver the best experience to your customers.
- CRM integration and simplified call management with our web reception application.
- Real-time reporting and data driven decision making via our call analytics functionality.
- Simple compliance with PCI standard call recording, call forwarding, call routing, custom-on hold music and more.
Quick, efficient call delivery
Scalable contact centre services
Activate a call centre solution to suit your business with a range of licenses. From basic call centres for front of house and service desks to premium solutions with multiple queues.
- Check employee presence to transfer calls with ease.
- Simple interface for call centre agents to see calls in queue, triage and escalate to supervisors when necessary.
- Greater visibility for team leaders with the supervisor client, feature live call insights and reporting.