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Managing product deployments from end-to-end can be challenging. Engaging our Professional Services gives you access to skilled professionals who back your team and fill any skills gaps. Get the right outcome, right from the get-go.
Delivering cloud communications can be complex – but with the backing of Professional Services, it’s simple, fast, and risk-free.
From planning to go-live, we handle every detail so your projects run smoothly.
We work as an extension of your team, giving you confidence and freeing you up to focus on growth.
Accelerate delivery and get customers live quickly – without stretching your internal resources.
Whether it is a single deployment or a multi-site rollout, our approach is flexible to fit your needs.
Avoid costly mistakes and downtime. Our proven processes ensure a seamless transition every time.
Combine Professional Services, Academe and APEX Partner Program for growth incentives and co-marketing support.
Seamless projects from start to finish
We’ll begin with a kick-off meeting to discuss your customers’ project team, goals, and outline the plan. We’ll also hold regular status meetings to update everyone on progress and keep the project on track.
Our team will set up the solution remotely, ensuring all internal configurations are in place before the full installation.
At this stage we transition the old system to the new one, ensuring everything works smoothly before going live. We offer prioritised remote support throughout the go-live period to ensure a smooth transition.
We’ll include training, via Teams meetings and guide documents, to ensure your customer is across everything they need to be.
For up to three days after go-live, we provide a dedicated support phase. During this time, we provide intensive support to ensure the system is stable and any potential issues are quickly resolved.
Project Closure officially ends the project and puts the account on BUA stage. We ensure all deliverables are handed over and a final sign-off document is completed, confirming stakeholder acceptance and project completion.
Professional Services handles the heavy lifting – but what about upskilling your team to maintain the project post-launch?
This is where Academe comes in. Our learning academy gives our partners all the tools you need to master SASBOSS and the Access4 product portfolio.
From bite sized modules to full certifications, Academe helps you stay ahead and deliver more value to your customers.
Any partner who wants to deliver Access4 solutions to their customers without adding extra workload or hiring new technical staff. It is ideal for partners looking to scale quickly and maintain quality.
No. We support projects of all sizes, from small deployments to complex multi-site rollouts. Our approach is flexible and tailored to your customers’ needs.
We work as an extension of your team. Our specialists collaborate with your project managers and technical staff, ensuring everything aligns with your business model and customer expectations.
Unlike generic service providers, we specialise in cloud communications and SASBOSS enablement. This means faster delivery, fewer risks, and a partner-first approach designed to help you succeed.
Absolutely. Many partners use Professional Services alongside APEX for growth incentives and Academe for team training. This combination accelerates success and builds long term capability.
We have you covered. Our Hyper Care period provides dedicated support immediately after go-live, and our ongoing partner support ensures issues are resolved quickly.
Get in touch with us, share your project details, and we will provide a tailored plan and timeline. It’s quick, easy, and will get you moving fast.
Professional Services makes onboarding Access4 products fast, easy, and stress-free. Reach out to us to find out more.
