Products

User Experience

Complete Your Offering with Wraparound Value-Adds

Access4’s User Experience (UX) portfolio completes your whole-of-service solution. 

These wraparound products complement your broader offering, enabling partners to deliver converged, best-in-class packages that meet every customers’ needs. 

Enhance Every Interaction Across Your Customers’ Communications Stack

UX products add compliance, automation, insights, and seamless workflows across your customers’ environments.

This helps partners differentiate their offerings, grow recurring revenue, and deliver solutions that feel more complete.

User Experience Portfolio

Deliver whole-of-service solutions by adding Access4’s UX products to your offering. Supported and managed through SASBOSS®.

Payment Gateway

PCI Compliant Payments, Simplified

Our payment gateway enables organisations to take credit card payments over the phone while meeting PCI DSS compliance requirements. It reduces risk, protects sensitive payment data, and enhances trust.

Why Partners Choose UCPayd

  • High-value compliance solution customers already need
  • Easy to position through education-based selling
  • Strengthens trust and long-term customer relationships

CRM Integrations

Seamless Workflows. Stronger 
Customer Engagement

CRM Integrations connect UC platforms directly into the CRMs your customers already use. This improves workflow efficiency, unlocks upsell opportunities, and enriches customer engagement.

Why Partners Choose CRM Integrations
  • Expands your offering with integrations in demand
  • Opens doors to analytics, reporting, and CX add-ons
  • Increases stickiness by embedding communications into everyday workflows

eFax

Modern, Secure, and Scalable Faxing

eFax replaces legacy fax servers with a fully hosted, secure, cloud-based solution. It’s one of the simplest and most profitable add-ons for customers still reliant on fax.

Why Partners Choose eFax
  • Quick win for organisations needing 
reliable faxing
  • Generates recurring revenue with minimal management
  • Positions you as a holistic, end-to-end communications provider

Call Recording

Improve Every Interaction

Call Recording delivers compliant recording, AI-powered analytics, and actionable insights. It strengthens your UC and CX deals and adds significant value to compliance-driven industries.

Why Partners Choose Call Recording
  • Enhances UC and CX deals with compliance-led upsell
  • Differentiates your portfolio with 
advanced analytics
  • Drives retention by embedding into QA and compliance workflows

SMS Gateway

Direct Customer Connection

SMS Gateway enables businesses to send reminders, notifications, and security messages instantly. It’s a flexible, high-demand add-on that fits seamlessly into any customer environment.

Why Partners Choose SMS Gateway
  • Easy to position across every vertical
  • Quick win that solves a universal business need
  • Grows average revenue per customer through messaging volumes

Number Management

Expand Customer Reach Globally

Number Management allows customers to acquire international geographic and toll-free numbers, enabling them to reach new markets and serve customers more effectively.

Why Partners Choose Number Management
  • Expands customer market opportunities — and your revenue
  • Strengthens your position as a one-stop provider
  • Scales effortlessly as customers grow internationally

UCInsights

Data-Driven, Smarter Decisions

UCInsights provides analytics across calls, agents, and workflows. It brings intelligence to your customers’ communications stack and supports insight-led performance improvements.

Why Partners Choose UCInsights
  • Unlocks analytics-driven upsell opportunities across UC and CX
  • Enhances retention with data customers 
rely on
  • Differentiates your offering with actionable insights

Complete Your Stack with UC and CX

UX products complete the foundation of your wider portfolio. Build stronger customer solutions by combining UX with Access4’s Unified Communications (UC) and Customer Experience (CX) products.

Run Your Entire Communications Business from One Platform - SASBOSS®

SASBOSS® centralises provisioning, management, reporting, billing, and compliance across all your solutions. Purpose-built for MSPs, it gives you full visibility and control across your entire customer base.

What SASBOSS Delivers:

Automated provisioning to eliminate manual workflows

Faster onboarding and fewer support tickets

Streamlined billing and account management

Built-in training and certifications via Academe

Start Selling Today

Got customers you think are a perfect match for Access4’s UC products? Get in touch with us today to unlock new growth and recurring revenue.

As an Access4 partner, you’ll also gain access to Academe, our learning academy. Academe provides training, resources, and certifications to help your team become experts in SASBOSS and the Access4 product portfolio.

User Experience Drives Value, Retention, and Revenue

Why UX Matters to Our Partners

  • Increases upsell opportunities across UC and CX
  • Drives recurring revenue with high-value add-ons
  • Makes your portfolio more competitive 
and complete
  • Deepens customer relationships and 
improves retention

Why UX Matters to Your Customers

  • Adds security, compliance, and automation
  • Connects communication workflows with their core systems
  • Improves customer-facing interactions and customer satisfaction
  • Provides insights that drive performance
  • Scales easily as their business grows