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Our nearest location is United Kingdom.
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Operator Connect

Operator Connect for Microsoft Teams

Microsoft Teams is the global business communications platform of choice. Our solution brings together Access4’s carrier grade infrastructure with Operator Connect for Microsoft Teams to provide a streamlined collaboration and customer experience. 

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Screenshot of a phone dialer app showing history list on the left and a large dial pad overlay on the right with a 'Make a call' header and contact entries in the list

Microsoft Teams Calling offers a complete PBX replacement and all-in-one business communication platform for organisations of all sizes. 

  • Simple set up and onboarding with Operator Connect. 
  • Carrier grade infrastructure and proven business continuity measures for confidence in customer services. 
  • Lightning fast, zero touch provisioning and a wide selection of partners. 

With flexible licensing options including PAYG and included calls in Australia and New Zealand, there’s a solution to suit every business – from call intensive large deployments to small license models for small to medium businesses.

 

Deliver Exceptional Customer Experiences in Microsoft Teams

CX combines the power of Operator Connect with leading customer engagement solutions to help organisations manage customer interactions, improve service delivery, and enhance agent productivity within Microsoft Teams. 

  • CC4Teams delivers a fully integrated contact centre experience within Teams, enabling agents and supervisors to manage customer interactions without leaving the platform.  

  • Roger365 enhances customer engagement through intelligent routing, CRM integration, and workflow automation, helping businesses provide a more personalised service experience. 
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Extend the Value of Microsoft Teams

UX brings together specialist solutions that enhance the Microsoft Teams and Operator Connect experience, helping organisations improve productivity, gain deeper communications insights, and meet compliance requirements. 

  • CodeSoftware simplifies everyday communications with advanced contact management, company directories, and productivity tools designed specifically for Microsoft Teams.  

  • Red Cactus provides detailed call analytics, reporting, and business intelligence, helping organisations understand and optimise communications performance.  

  • Dubber delivers secure cloud call recording and conversation intelligence for compliance, quality assurance, and training purposes. 

  • Smarsh enables enterprise-grade archiving, supervision, and governance to help organisations manage communications compliance and risk. 
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Expert Support for Successful Deployments

Professional Services helps partners and customers confidently deploy, migrate, and optimise Microsoft Teams and Operator Connect solutions. From solution design and implementation to adoption and ongoing optimisation, our experts help ensure projects are delivered efficiently and effectively. 

Whether enabling Teams Voice, migrating from legacy telephony platforms, or integrating complementary CX and UX solutions, our team provides the expertise needed to achieve the best outcomes. 

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One touch cloud voice and collaboration

Connect your business phone line in Microsoft Teams to make and receive public calls.

Extend a single number range across devices and access advanced telephony features through Microsoft Teams calling in Australia and NZ.

Sync Microsoft Teams calls, video, chat and files seamlessly across all devices for simple distributed workforces.

Fast provisioning for no downtime and a familiar user experience for your team.

Microsoft License Requirements

Supports any Business or Enterprise Microsoft 365 license with Microsoft Teams, and the appropriate phone system license.

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