1. Our Procedure
Our Outage Communications Procedure explains how we identify, escalate, and communicate service disruptions to our partners.
- Download the Outage Communications Procedure (PDF)
- Download the Outage Communications Procedure (Word)
2. Live Service Status
Outage information can be found at our Access4 Status Page: status.access4.com
3. Upstream Carrier Outage Registers
You can find the links to upstream carrier outage registers below:
For further information or support during an outage, please contact the Access4 support team.