Products

Unified Communications

Your Foundational Offering

Access4 offers a core range of Unified Communications (UC) products, tailor-made for service providers and your customers. Selling our UC products enables you to deliver market-leading cloud collaboration solutions – all fully manageable through SASBOSS®.

UC Combines Voice, Video, Messaging, and Collaboration Into One Simple Platform

Our Unified Communications portfolio gives you everything you need to win more deals, increase recurring revenue, and deliver exceptional value across your customer base.

Powered by SASBOSS®, you can provision, manage, and support every service from one platform.

Unified Communications Portfolio

Deliver UC with ease using Access4’s portfolio of cloud-based voice, video, and collaboration solutions. Powered by SASBOSS.

Turn Microsoft Teams into a Complete Cloud Communications Solution

UCTeams connects Microsoft Teams to enterprise-grade telephony using Operator Connect or Direct Routing. It transforms Teams into a true end-to-end communications platform, giving organisations one place to call, chat, meet, and collaborate.

Why Partners Choose UCTeams
  • Simple provisioning through SASBOSS® for fast onboarding
  • Flexible deployment for SMB, mid-market, and enterprise
  • High demand from existing Microsoft 365 customers

Ideal Fit:
Businesses already standardising on Microsoft Teams and ready to expand into full cloud communications with advanced calling.

Next-Gen, Mobile-Led Unified Communications

UCEclipse is designed for modern workforces that operate across multiple devices and locations. It delivers a consistent experience whether on mobile, desktop, or tablet, making it ideal for industries where mobility is key.

Why Partners Choose UCEclipse
  • Multi-device experience that follows the user across their day
  • Business-grade features delivered entirely from the cloud
  • Straightforward provisioning through SASBOSS

Ideal Fit:
SMBs in healthcare, legal, retail, hospitality, and automotive. Any business that needs flexible, scalable cloud communications without added complexity.

Cisco Webex, Enhanced by SASBOSS® 

UCXcel delivers secure calling, meetings, and messaging in one cloud platform: powered by Webex, enriched by SASBOSS. It gives customers the enterprise-grade features they expect from Cisco, with simplified delivery for MSPs.

Why Partners Choose UCXcel
  • Multi-device experience that follows the user across their day
  • Business-grade features delivered entirely from the cloud
  • Straightforward provisioning through SASBOSS

Ideal Fit:
SMBs in healthcare, legal, retail, hospitality, and automotive. Any business that needs flexible, scalable cloud communications without added complexity.

Flexible UC for SMBs

UCXpress® is the ideal entry point for small businesses moving to the cloud. Its simultaneous-call pricing model means customers only pay for capacity, not per-user licensing. This keeps costs down while opening doors for upsell and recurring revenue.

Why Partners Choose UCXpress
  • Desktop and mobile apps included
  • CRM and analytics integrations
  • Fast deployment, affordable, and easy
to scale

Ideal Fit:
Small-medium businesses with lower usage, looking for cost-effective, easy-to-use communications.

Operator Connect for Microsoft Teams

Access4 delivers native Microsoft Teams calling through Operator Connect, combining our carrier-grade voice network with Microsoft’s built-in telephony for a true PBX replacement inside Teams. Partners can provision numbers in minutes via SASBOSS, with zero-touch onboarding, high availability, and flexible call plans.

Direct Routing for Microsoft Teams

Access4 also enables Teams calling via Direct Routing for organisations needing greater flexibility or integration with existing PBXs, SIP trunks, or complex call flows. Powered by the same resilient voice infrastructure and rapid SASBOSS provisioning, it’s ideal for custom dial plans, multi-site environments, and staged migrations to Teams.

Build Your Stack with CX and UX

UC is just the beginning. Expand your offering with Access4’s Customer Experience (CX) and User Experience (UX) solutions. Deliver end-to-end cloud communications across your customers’ entire ecosystem.

Run Your Entire Communications Business from One Platform - SASBOSS®

SASBOSS® centralises provisioning, management, reporting, billing, and compliance across all your solutions. Purpose-built for MSPs, it gives you full visibility and control across your entire customer base.

What SASBOSS Delivers:

Automated provisioning to eliminate manual workflows

Faster onboarding and fewer support tickets

Streamlined billing and account management

Built-in training and certifications via Academe

As an Access4 partner, you’ll also gain access to Academe, our learning academy. Academe provides training, resources, and certifications to help your team become experts in SASBOSS and the Access4 product portfolio.

Start Selling Today

Got customers you think are a perfect match for Access4’s UC products? Get in touch with us today to unlock new growth and recurring revenue.

Unified Communications is the Backbone of Your Customers’ Tech Stack

Why UC Matters to Our Partners

  • Recurring revenue you can rely on
  • Hybrid-ready solutions for modern Australian workplaces
  • Scalable tech built for SMB through to enterprise
  • Fast provisioning and simple management through SASBOSS®

Why UC Matters to Your Customers

  • One platform with zero friction: voice, video, messaging, and collaboration
  • Work from anywhere on any device
  • Consistent experience across desktop 
and mobile
  • Better teamwork: real-time chat, calling, file sharing, and conferencing