Outage Communications

When service disruptions happen, clear and timely communication matters.

This page outlines how Access4 communicates during outages and where to find live service status information.

1. Our Procedure

Our Outage Communications Procedure explains how we identify, escalate, and communicate service disruptions to our partners.

- Download the Outage Communications Procedure (PDF)

2. Live Service Status

Outage information can be found at our Access4 Status Page: status.access4.com

3. Upstream Carrier Outage Registers

You can find the links to upstream carrier outage registers below:

For further information or support during an outage, please contact the Access4 support team.