WhatsApp Has Landed in UCEclipse: What It Means for Your Customers

WhatsApp is live inside UCEclipse. It brings one of the world’s most-used messaging apps into the same omnichannel contact centre workflow that already handles calls.

AIX Voice Assistant: A new sales conversation for partners

Voice has always been sold on two things: a solid line that does not drop calls, and a price that does not cost the earth. AIX Voice Assistant moves that conversation somewhere more valuable.

Inside UCEclipse: Multiple devices, one identity.

Mobile-first here doesn’t mean mobile treated as a bonus feature bolted onto a desk-based system. It what the whole platform is built from, so staff are reachable wherever they’re working.

UCEclipse is now live: Our mobile-first communications solution

We’ve just launched UCEclipse. It’s one platform for calls, messages and call center features, and it works the same way wherever someone picks it up.