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Operational overhead is what stops most partners scaling their UC offering. Access4 removes it. Every solution in the Unified Communications portfolio is vendor-agnostic, fully manageable through SASBOSS, and built to grow exactly as fast as your customer base does.
From cloud calling and video conferencing to messaging and collaboration, the Access4 UC portfolio is built to help UK service providers win more deals, grow recurring revenue, and deliver exceptional value at every stage of the customer lifecycle.
Fully managed through SASBOSS, every service is fast to provision, simple to support, and designed to scale.
The complete cloud UC stack, from calling and video to messaging and collaboration,
vendor-agnostic, channel-ready, and fully managed through SASBOSS.
Cloud communications should not be out of reach for SMBs, and with UCXpress, it is not. Customers pay for simultaneous-call capacity rather than per-user licences, so costs stay low for them and you get a solution that is genuinely easy to sell, with recurring revenue built in.
Ideal Fit:
Growing SMBs that need a cost-effective entry point into cloud communications without compromising on capability or user experience.
Mobile-first teams need a platform that moves the way they do. UCEclipse delivers that across mobile, desktop and tablet, so your customers stay connected and professional wherever the day takes them, minus the baggage of legacy UC.
Ideal Fit:
Mobile-first SMBs across legal, retail, small call-centres and more, that need flexible and scalable UC built for the way their people actually work.
UCTeams closes the gap in Microsoft Teams by adding enterprise-grade telephony through Operator Connect or Direct Routing. The result is one place for calling, chat, meetings and collaboration, fully provisioned and managed through SASBOSS.
Ideal Fit:
Microsoft-first businesses that have outgrown basic Teams calling and are ready for enterprise-grade cloud communications.
Carrier-grade voice inside Teams, provisioned through SASBOSS. A true PBX replacement with zero-touch onboarding, high availability, and flexible call plans built in.
Existing PBX or complex call flows? No problem. Direct Routing integrates Teams calling with whatever infrastructure is already in place, provisioned rapidly through SASBOSS and built for multi-site and staged migration environments.
Voice on its own is not enough anymore. Access4’s Customer Experience (CX) and User Experience (UX) solutions complete what UC starts, giving your customers cloud communications that cover their entire ecosystem, end to end.
Vendor-agnostic and purpose-built for MSPs. SASBOSS centralises provisioning, management, reporting, billing, and compliance across all your solutions, delivering complete visibility and control across your entire customer base from one powerful platform built without compromise.
No more manual provisioning. SASBOSS automates it end to end.
Faster onboarding, fewer tickets, more time back for your team.
Streamlined billing and account management that keeps pace as you scale.
Your team, trained and certified through Academe, ready before your customers ask.
Access4 partners do not just get a platform. They get Academe. Our learning academy gives your team on-demand training, certifications, and resources designed to turn them into SASBOSS experts and get your business to revenue faster than you thought possible.
The customers who need Access4’s UC portfolio are already on your books. Get in touch today and start converting existing relationships into new growth and recurring revenue.
UCXpress is a cloud communications platform with flexible concurrent-call licensing and advanced business telephony capabilities.
Licences are based on the number of simultaneous calls rather than the total number of users, making it highly cost-effective for many businesses.
This varies by usage patterns. Access4 and its partners can help size deployments appropriately.
UCXpress supports many features and functionalities needed for a call centre, but for full call centre capabilities, we would recommend UCEclipse or looking at our cx solutions.
UCEclipse is a cloud business communications platform licensed on a per-user basis.
UCEclipse is licensed per user, while UCXpress uses concurrent-call licensing.
UCEclipse offers greater flexibility, mobility, scalability and operational efficiency than traditional on-premise systems.
Yes. Users can access the platform from desktop, mobile and browser applications.
UCTeams enables businesses to make and receive phone calls directly within Microsoft Teams.
Calls are delivered through Microsoft Teams, allowing users to communicate from a single collaboration platform.
Yes. A suitable Microsoft voice licence is required for UCTeams, CC4Teams and Roger365
Many deployments can be completed significantly faster than traditional telephony projects.
UCTeams is specifically for customers who want to turn their existing Microsoft Teams instance into a full phone system, where calling is delivered inside Teams itself.
UCEclipse is a great option for businesses wanting a modernized version of a traditional PBX system with basic call centre functionality. With a mobile-first approach, businesses have the option to communicate traditionally or through the desktop or mobile app.
UCXpress is a solution built around usage, with a unique pricing structure this solution is best suited for businesses with a higher amount of users than usage. High user volume, low usage.
