Products

User Experience

The UX portfolio that closes the gaps in your offering.

Access4’s User Experience portfolio is built to close the gaps in your core offering. These additions work alongside your UC and CX solutions, giving partners a complete, whole-of-service package for every customer need.

 

Add-ons that deliver more across every deployment.

Access4’s UX portfolio layers compliance, automation, insights, and seamless workflows across your customers’ environments.

For partners, the impact is a more differentiated offering, stronger recurring revenue, and solutions that go beyond the expected.

The User Experience Portfolio Built for Complete Solutions.

The right add-ons make the difference between a good solution and a complete one. Access4’s UX portfolio delivers exactly that, with every product provisioned, supported, and managed through SASBOSS.

Payment Gateway

PCI compliant payments without the risk

Most businesses taking credit card payments over the phone are carrying risk they cannot see. UCPayd changes that, with a payment gateway built to meet PCI DSS compliance requirements, protect sensitive data, and strengthen customer trust with every transaction.

Why Partners Choose UCPayd

  • A compliance gap your competitors have not closed yet
  • Sells through education and lands on genuine customer need
  • Deepens trust and strengthens every customer relationship

CRM Integrations

Connected Systems. Customer Engagement That Sticks.

When UC and CRM platforms are connected, good customer engagement becomes great. CRM Integrations make the connection seamless, improving workflow efficiency, unlocking upsell opportunities, and giving your customers an experience that is genuinely hard to walk away from.

Why Partners Choose CRM Integrations
  • Integrations your customers are already asking for
  • Opens natural pathways into analytics, reporting, and CX
  • Turns everyday workflows into long-term retention tools

Call Recording

More than a recording. A competitive advantage.

Most partners sell call recording as a compliance tool. The smart ones sell it as a competitive advantage. Call Recording delivers compliant recording, AI-powered analytics, and actionable insights that strengthen UC and CX deals and add significant value in industries where compliance is everything.

Why Partners Choose Call Recording
  • Compliance upsell that works harder in every UC and CX deal
  • Analytics that move the needle on portfolio differentiation
  • QA and compliance stickiness that pays off over time.

SMS Gateway

Some messages need to land first time. Every time.

When reliability matters, nothing beats SMS. SMS Gateway enables businesses to send reminders, notifications, and security messages instantly, delivering a flexible, high-demand solution that slots seamlessly into any customer environment without complexity.

Why Partners Choose SMS Gateway
  • Every vertical. Every customer type. Every time.
  • The quick win that solves a need every business already has
  • Turns messaging volumes into meaningful revenue per customer

Number Management

Global ambitions need global numbers.

New markets do not wait. Number Management gives your customers access to international geographic and toll-free numbers instantly, removing the barriers to global expansion and making it easier to reach new customers wherever they happen to be.

Why Partners Choose Number Management
  • Unlocks markets your customers are already eyeing
  • One-stop provider status that competitors cannot touch
  • Scales instantly as international ambitions grow

UCInsights

The difference between data and decisions.

The gap between data and decisions is where performance gets lost. UCInsights closes it, delivering analytics across calls, agents, and workflows that bring intelligence to your customers’ communications stack.

Why Partners Choose UCInsights
  • Upsell opportunities across UC and CX that practically find themselves
  • Data sticky enough to make churn a distant concern
  • Insights powerful enough to make your offering stand apart

UC and CX turn a stack into a solution

UX solutions round out the foundation of your wider portfolio. Combine them with Access4’s Unified Communications (UC) and Customer Experience (CX) solutions for a stronger, more complete customer offering.

SASBOSS. Every communications solution. One platform.

Vendor-agnostic and purpose-built for MSPs and resellers. SASBOSS centralises provisioning, management, reporting, billing, and compliance across all your solutions, delivering complete visibility and control across your entire customer base from one powerful platform built without compromise.

The SASBOSS Advantage

No more manual provisioning. SASBOSS automates it end to end.

 

Faster onboarding, fewer tickets, more time back for your team.

 

Streamlined billing and account management that keeps pace as you scale.

Your team, trained and certified through Academe, ready before your customers ask.

The opportunity is closer than you think

The customers who need Access4’s UC portfolio are already on your books. Get in touch today and start converting existing relationships into new growth and recurring revenue.

Access4 partners do not just get a platform. They get Academe. Our learning academy gives your team on-demand training, certifications, and resources designed to turn them into SASBOSS experts and get your business to revenue faster than you thought possible.

Overlapping banner showing INFOBOSS graphic over a white Academe homepage with 'Welcome to Academe' and colorful wave design (website collage).

User Experience Drives Value, Retention, and Revenue

Why UX Is the Move Partners Cannot Afford to Miss.

  • Upsell across UC and CX without the effort
  • High-value add-ons that drive serious recurring revenue
  • Portfolio depth competitors cannot easily replicate
  • Retention built into every customer relationship

What Great UX Looks Like For Customers.

  • Security, compliance, and automation as standard
  • Connects core systems to communication workflows
  • Sharper interactions from the very first deployment
  • Insights that drive meaningful performance gains
  • Scales without limits as customers grow

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