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The CX market is growing fast, and your customers are feeling the pressure to keep up. Access4’s CX portfolio gives partners a range of fully integrated, omnichannel contact centre solutions that are built for scale.
CX is where the opportunity is, and the right portfolio is what separates the partners winning it
Access4 gives UK service providers a CX portfolio spanning voice, chat, email, and Teams, fully managed through SASBOSS and built to deliver recurring revenue that compounds.
The CX opportunity is real, it is growing, and the partners moving on it are pulling ahead. Access4’s CX portfolio gives UK service providers a compelling, high-margin offering, fully managed through SASBOSS.
Xima is the cloud-based contact centre solution giving partners a genuine edge in the CX market. Omnichannel support, advanced analytics, and a flexible licensing model that works in your favour make Xima the kind of product that wins deals and keeps customers coming back.
Ideal Fit:
Contact centres and customer-facing organisations in finance, healthcare, hospitality, and service industries.
CC4Teams transforms Microsoft Teams into a fully functional contact centre. This means partners can deliver complete CX solutions directly into a customer’s existing Microsoft ecosystem, without needing additional platforms.
Ideal Fit:
Organisations already using Teams that want to extend into omnichannel customer service.
ROGER365.io (R365) integrates deeply within Microsoft Teams to deliver omnichannel customer engagement enhanced by AI insights. Partners gain a competitive edge with a solution that fits naturally into existing Teams workflows.
Ideal Fit:
Service desks, utilities, insurance, healthcare, and other Teams-centric organisations.
CX is only one part of a modern communications ecosystem. Build stronger, high-value customer solutions by combining CX with Access4’s Unified Communications (UC) and User Experience (UX) products.
Vendor-agnostic and built exclusively for partners. SASBOSS centralises provisioning, management, reporting, billing, and compliance across your communications stack, giving you complete visibility and control across your entire customer base.
No more manual provisioning. SASBOSS automates it end to end.
Faster onboarding, fewer tickets, more time back for your team.
Streamlined billing and account management that keeps pace as you scale.
Your team, trained and certified through Academe, ready before your customers ask.
The customers who need Access4’s UC portfolio are already on your books. Get in touch today and start converting existing relationships into new growth and recurring revenue.
Access4 partners do not just get a platform. They get Academe. Our learning academy gives your team on-demand training, certifications, and resources designed to turn them into SASBOSS experts and get your business to revenue faster than you thought possible.
The right solution depends on your requirements, user volumes, channels and Microsoft Teams strategy.
Each platform provides a different combination of reporting, omnichannel engagement, AI and licensing models.
Yes. Teams-native contact centre solutions, CC4Teams and Roger365 are available.
Options include voice, email, webchat, SMS and WhatsApp engagement.
Yes. Reporting provides visibility into service levels, productivity and customer outcomes.
Yes. CRM integration is available across multiple of our contact centre platforms. To find out more, contact our sales team.
Implementation timelines vary based on complexity and project scope.
